Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and SageMaster Corporation (“SageMaster,” “we,” “us,” or “our”), governing your access to and use of SceneMate, including our website, mobile applications, APIs, and all related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

2. Eligibility

You must be at least 16 years of age to use the Service. By using SceneMate, you represent and warrant that you are at least 16 years old, have the legal capacity to enter into these Terms, and are not barred from using the Service under any applicable law. If you are using the Service on behalf of an organization (such as a production studio), you represent that you have authority to bind that organization to these Terms.

3. Account Registration and Security

• You must provide accurate, complete, and current information when creating an account. You agree to update your information promptly if it changes.
• You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately at security@sagemaster.com if you suspect unauthorized access to or use of your account.
• We reserve the right to suspend or terminate accounts that contain false or misleading information, or that violate these Terms.
• Authentication is managed through Firebase Authentication. We do not store your passwords on our servers.

4. Subscriptions, Billing, and Payments

4.1 Subscription Plans

SceneMate offers paid subscription plans (Individual and Team/Studio) with monthly and yearly billing options. An active subscription is required to access the Service’s features. Pricing is displayed on the Service and may be updated from time to time with reasonable notice.

4.2 Free Trial

New individual subscribers may be eligible for a 7-day free trial. A valid payment method is required to begin a trial. If you do not cancel before the trial period ends, your subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee. Trial eligibility is limited to one trial per user. Trial accounts are limited to a reduced number of script uploads.

4.3 Payment Processing

• Web: Payments are processed by Stripe, Inc. By subscribing, you agree to Stripe’s Terms of Service.
• iOS: Payments may be processed through Apple In-App Purchases and are subject to Apple’s Terms and Conditions. Apple manages all billing, refunds, and subscription management for iOS purchases.

4.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You may cancel your subscription at any time through the Stripe billing portal (web) or iOS Settings (Apple subscriptions). Cancellation takes effect at the end of the current billing period — you retain access until then.

4.5 Refunds

Subscription fees are generally non-refundable except where required by applicable law. For Stripe payments, refund requests may be submitted to billing@sagemaster.com within 14 days of charge. For Apple purchases, refunds are handled exclusively by Apple through their standard refund process. We reserve the right to grant or deny refund requests at our sole discretion.

4.6 Team Plans

Team/Studio plans are billed per license with a minimum of 3 licenses. The team administrator is responsible for all charges, team member management, and compliance with these Terms by team members. Administrators can invite, remove, and manage team members through the admin dashboard.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations;
• Upload, distribute, or share content that infringes any third party’s intellectual property rights, including scripts you do not have the right to use;
• Upload content that is defamatory, obscene, abusive, threatening, hateful, or otherwise objectionable;
• Attempt to gain unauthorized access to the Service, other users’ accounts, or our systems and networks;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
• Use automated means (bots, scrapers, crawlers) to access the Service without our express written permission;
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein;
• Circumvent, disable, or otherwise interfere with security-related features of the Service, including encryption;
• Resell, sublicense, or redistribute access to the Service without our express written consent;
• Use the Service to develop a competing product or service;
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity;
• Share your account credentials or allow multiple individuals to use a single account (Team plan members must each have their own license).

6. User Content and Intellectual Property

6.1 Your Content

You retain all ownership rights to the scripts, self-tape recordings, and other content you upload to the Service (“User Content”). By uploading User Content, you grant SageMaster a limited, non-exclusive, worldwide, royalty-free license to process, store (in encrypted form), parse, and analyze your content solely for the purpose of providing and improving the Service. This license terminates when you delete the content or your account.

6.2 Responsibility for Content

You are solely responsible for ensuring you have the necessary rights, licenses, or permissions to upload and use any content on the Service. SageMaster is not responsible for verifying the ownership or licensing status of scripts or other content uploaded by users. You agree to indemnify SageMaster against any claims arising from your User Content.

6.3 Our Intellectual Property

The Service, including its design, features, software, AI models, branding, logos, trademarks (“SceneMate” and “SageMaster”), and documentation, is owned by SageMaster Corporation and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent.

6.4 AI-Generated Content

Coaching feedback, beat analyses, emotional cues, chat responses, and other outputs generated by AI features are provided “as is” for your personal use in connection with the Service. SageMaster does not claim ownership of AI-generated outputs created specifically for you. However, AI outputs should not be relied upon as professional acting, legal, or any other form of professional advice.

7. Script Sharing

The Service allows you to share scripts with other registered users. When you share a script, the recipient receives access to view the script content and/or use it for rehearsal, depending on the permission level you select. You are solely responsible for determining with whom you share scripts and ensuring you have the right to share such content. SageMaster is not liable for any unauthorized use of shared scripts by recipients. You may revoke sharing access at any time.

8. Service Availability and Modifications

• We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control.
• We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify users of material changes.
• We may impose usage limits (such as script upload limits, file size limits, or API rate limits) at our discretion.

9. Third-Party Services

The Service integrates with third-party services including Firebase (Google Cloud), OpenAI, Google Gemini, ElevenLabs, Stripe, and Apple. Your use of these integrations is subject to the respective third parties’ terms and privacy policies. SageMaster is not responsible for the availability, accuracy, or conduct of any third-party services. AI features depend on third-party API availability and may degrade or become temporarily unavailable if a provider experiences an outage.

10. Disclaimer of Warranties

11. Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless SageMaster Corporation, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Service; (b) your User Content or violation of any third party’s intellectual property or other rights; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) any unauthorized use of the Service through your account.

13. Termination

• By You: You may terminate your account at any time by deleting your account through the profile settings or by contacting us. Upon deletion, all your data is permanently removed in accordance with our Privacy Policy.
• By Us: We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, or is otherwise objectionable. We may also terminate accounts that have been inactive for an extended period.
• Effect of Termination: Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including but not limited to: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution.

14. DMCA and Copyright Complaints

SageMaster respects the intellectual property rights of others. If you believe that content available on or through the Service infringes your copyright, you may submit a notice pursuant to the Digital Millennium Copyright Act (DMCA) to our designated agent:

Your notice must include: (a) identification of the copyrighted work; (b) identification of the infringing material and its location; (c) your contact information; (d) a statement of good faith belief that the use is unauthorized; (e) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner; (f) your physical or electronic signature.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15.2 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, or, at the election of the claimant, by videoconference. The arbitrator’s decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AND SAGEMASTER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.

15.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations. Small claims court actions are also excluded from the arbitration requirement.

16. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and SageMaster concerning the Service and supersede all prior agreements, understandings, and communications.
• Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations without restriction.
• Force Majeure: SageMaster shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or third-party service outages.
• Notices: We may provide notices to you via email (to the address associated with your account), in-app notifications, or by posting on the Service. You may contact us at legal@sagemaster.com.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised “Last updated” date and, where appropriate, providing notice through the Service or via email. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and delete your account.

18. Contact Us

If you have questions or concerns about these Terms, please contact us at: